Printer Repairs by Convergent Resources Printer Repairs by Convergent Resources
 

What makes Convergent Resources your ideal partner for a Managed Print Solution?

Over 3 years, 95% of the total outlay on a printer is the running cost. Most printer manufacturers outsource their printer services.

  • We are an independent printer service provider and supplier.
  • We supply print devices through alliance partnerships with all major manufacturers in the industry.
  • We have a network of consumable suppliers that meet our ISO certification to deliver quality products at low cost pricing.
  • We have been in business for 19 years.

Call or email us for a Managed Print Solution that is not outsourced.

Managed Print Solutions
Managed Print Solutions by Convergent Resources

Save up to 40% on current printing costs. Know exactly what your costs are.

With a Managed Print Solution, you can package your consumables, maintenance, installation, delivery and training into a convenient cost per page.

Your print, administration and IT costs are reduced while your workplace efficiency and the longevity of your machines are increased.

Our Managed Print Solutions are tailored to the unique requirements of your business and your existing print fleet. We quantify your real output costs, bring them down and never stop looking for opportunities to cut your costs and grow your print efficiency.

Strategies include:
  • Current equipment and workflow analysis
  • From information provided by you and by our technician’s survey, we map the real state and costs of your printing, identifying unnecessary expenditure and inefficiencies.

  • Strategic refresh of equipment
  • As an independent service provider, our primary aim is to help you make the most of the devices you own. The key is to maximise use of devices that are reliable and cost-effective and sideline or remove those that are not. When new devices are advisable, Convergent offers unbiased consulting on what brands and models will best meet your needs.

  • Automated ordering of consumables
  • Your devices email us when their printer cartridge and other consumables are running low and we send out the replacement with full details of the device and location.

  • Remote management of your fleet
  • You can choose to extend the automated consumable alerts to full remote management of your fleet, including utilisation analysis and printer error alerts.

  • Proactive service agreements and printer maintenance
  • We can upgrade the warranty on your existing equipment and provide a warranty on any new equipment. As part of your Managed Print Solution, we recommend our Prevent 13 pro-active printer maintenance plan to minimise downtime and keep your equipment performing at its optimum. Each machine is given a 13-step overhaul and all deteriorating parts are replaced to prevent breakdowns. The machines are then covered with a warranty for parts and labour.

  • Collection of empty printer cartridges
  • Save time, money and the environment. We can organise free collection for recycling of your printer cartridges.

  • Security measures to protect your network
  • We can implement printer management tools that will allow you to lock down devices and ensure that there is no threat to your network.

  • Management and training for change
  • Protect your staff from frustration and your devices from mishandling. Convergent Resources will provide training workshops to familiarise your users with your device technology and with practices that minimise toner and paper consumption.